TERMS & CONDITIONS
Your Satisfaction is our only goal and we back that up with our no questions asked return policy. If for whatever reason you are not 100% satisfied with your purchase, return the products within 30 days for a full refund less the shipping. Just pay for the return shipping. This applies to brand new, unused products only and it must be returned in the original packaging. If the item has been used it is non-returnable – no exceptions!
After 30 days, there will be a 25% restocking fee.
After 60 days, all sales are considered final.
Most items are shipped within 48-72 hours of order date. We use ground service unless different instructions are provided by customer. Some items may back order up to a couple of weeks due to global supply chain delays, in which case customer will be notified.
We offer signature and insurance on deliveries. These are available upon checkout. If you decline to purchase either of these optional services, and your package is stolen or lost after the courier has delivered it, we are not responsible or liable for the replacement of your products.
Wetsuit/Drysuit/Orders with Sizing/Special Orders: Due to the nature of shopping online, we highly recommend you try on fitted equipment (wetsuits, drysuits, fins, etc) and buy at your local dive shop. If you order any of these products and it doesn’t fit, you will have to cover the return shipping – no exceptions. Your return will also incur a 25% restocking fee.